Front Desk Officer

Employment Status:
Full-Time
Job Location: Dhaka

Educational Requirements

  • Bachelor’s degree in Business Administration, English, or any discipline
  • Master’s degree will be considered an advantage
  • Professional training in office management, communication, or customer service is a plus

Experience Requirements

  • Minimum 1 – 2 years of experience in a similar role (Front Desk/Reception/Customer Service)
  • Experience in the freight forwarding / shipping / logistics industry preferred

Key Responsibilities

  • Reception & Communication
    • Greet and assist visitors, clients, and partners in a professional and friendly manner.
    • Answer, screen, and transfer incoming phone calls; handle inquiries promptly.
  • Administrative Support
    • Manage front desk operations, correspondence, and office supplies.
    • Maintain a visitor log and handle courier services (incoming/outgoing).
    • Support scheduling of meetings, appointments, and conference rooms.
  • Client Coordination
    • Provide initial information to walk-in clients and direct them to relevant departments.
    • Maintain strong communication with clients ensuring a positive first impression.
  • Office Record Management
    • Assist in documentation, filing, and record keeping of office activities.
    • Maintain updated contact lists for clients, vendors, and stakeholders.
  • Support to Management
    • Assist management in day-to-day administrative tasks.
    • Handle confidential information with integrity and discretion.

Additional Requirements

  • Excellent communication skills in English & Bangla (spoken and written)
  • Proficiency in MS Office, email, and office management software
  • Strong interpersonal, organizational, and multitasking skills
  • Presentable, punctual, and able to work under pressure
  • Age: 22–30 years (flexible for highly qualified candidates)


Compensation & Benefits

  • Competitive salary package
  • Other benefits as per company policy

✅ If you are a qualified, detail-oriented professional with relevant experience in the Front Desk Management, we invite you to apply.

📩 Apply Now: Send your updated CV to wingsglobalfreight@gmail.com